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Careers at Enaifo Foodies

At Enaifo Foodies Ltd, we are building a growing retail business with a clear ambition: to serve our customers exceptionally well, strengthen our presence across Scotland, and continue growing our stores and services to meet the needs of the communities we serve.

Our stores bring together African and Caribbean food and grocery products with everyday convenience groceries, creating welcoming retail environments that serve both specialist customers and the wider local community.

Our Culture

We believe our success depends on the people behind our stores. We are building a team that is customer-focused, reliable, respectful, hardworking and committed to continuous improvement.

We value people who take responsibility for their work, support their colleagues, communicate well and are willing to learn. Whether working in store operations, customer service, management or business analysis, every team member has an important role in helping us maintain high standards and deliver a positive experience for our customers.

Our Goals

As a growing business, our team is working towards:

Providing consistently excellent customer service across all our stores.

Maintaining high standards of product quality, availability and presentation.

Strengthening our African and Caribbean food and grocery offering while continuing to serve the wider convenience market.

Developing efficient and consistent systems and processes across our growing retail operation.

Supporting our people to develop their skills and take greater responsibility.

Building strong relationships with our customers and the communities we serve.

Improving operational and commercial performance across our stores.

Growing Enaifo Foodies into a thriving and trusted retail business with a strong presence across Scotland.

Join Our Journey

We are looking for people who want to be part of a growing business with ambition. If you are customer-focused, take pride in your work and want to contribute to a team that is building something for the long term, we would love to hear from you.

Vacancies

Area Retail Manager

Location: Glasgow, Scotland – Multi-site
Salary: £41,700 per annum
Hours: 40 hours per week
Employment type: Permanent, Full-time
Expected start date: 1 October 2026

Enaifo Foodies Ltd is a licensed Skilled Worker sponsor. Visa sponsorship may be available for a suitable candidate who meets the relevant UK immigration requirements. Candidates who already have the right to work in the UK are also welcome to apply.

About the role

We are looking for an experienced Area Retail Manager to provide operational leadership across our retail stores.

Enaifo Foodies operates stores offering a combination of African and Caribbean food and grocery products alongside regular convenience groceries, serving both specialist customers and the wider local community in Scotland.

The Area Retail Manager will report directly to the Director/Owner and will oversee the effective operation and performance of our stores, working across locations to maintain consistent standards and support the continued development of the business.

Key responsibilities

  • Oversee day-to-day operations across multiple retail locations.

  • Implement and maintain consistent operating procedures and standards.

  • Monitor compliance with licensing, trading standards, health and safety and company requirements.

  • Manage, train and support Store Supervisors and retail teams.

  • Oversee stock control, procurement and inventory management.

  • Monitor store performance, margins, stock turnover and loss prevention.

  • Support the availability and effective management of African and Caribbean specialist products alongside mainstream convenience groceries.

  • Prepare operational reports and provide performance information to the Director/Owner.

  • Work with the Business Analyst and store teams to identify and implement operational improvements.

  • Maintain high standards of customer service and store operations.

  • Support the continued development and consolidation of the Company's multi-site retail operation.

What we're looking for

The successful candidate should have:

  • Proven experience in retail management or multi-site retail operations.

  • Experience managing or supervising retail teams.

  • Strong knowledge of stock control, procurement and inventory management.

  • Good organisational, analytical and problem-solving skills.

  • Strong communication and leadership abilities.

  • The ability to manage competing priorities across multiple locations.

  • Experience monitoring and analysing retail performance.

In-depth knowledge of African and Caribbean food and grocery products is highly desirable. Experience in African, Caribbean, international food, specialist grocery or convenience retail would be particularly advantageous.

How to apply

If you have the experience and skills we are looking for, we would be pleased to hear from you.

Please send your CV and a brief covering letter to recruitment@enaifofoodies.com

Please include “Area Retail Manager Application” in the subject line and briefly explain your relevant experience and why you would like to join Enaifo Foodies.

Closing date: 30th September,2026

Customer Service Assistant

Enaifo Foodies Ltd
Location: Glasgow, Scotland
Job type: Permanent, Part-time/Full-time
Working hours: Flexible hours, including weekdays and weekends as required
Pay: National Minimum Wage/National Living Wage, depending on age and eligibility

Job overview

Enaifo Foodies Ltd is looking for a friendly, reliable and customer-focused Customer Service Assistant to join our retail team.

Our stores offer a combination of African and Caribbean food and grocery products alongside regular convenience groceries, serving both specialist customers and the wider local community in Scotland.

This is an entry-level retail position suitable for someone who enjoys working with customers and wants to develop experience in a busy convenience and grocery retail environment.

Responsibilities

  • Welcome customers and provide friendly and helpful service.

  • Assist customers with product enquiries and locating products.

  • Operate tills and process cash and card payments accurately.

  • Replenish shelves and maintain well-presented displays.

  • Assist with receiving, checking and storing deliveries.

  • Support stock rotation and stock control.

  • Maintain clean, safe and organised store areas.

  • Assist with pricing, labelling and promotional displays.

  • Respond professionally to customer questions and concerns.

  • Follow company procedures relating to customer service, health and safety and store operations.

  • Work effectively with supervisors and other members of the retail team.

  • Assist with the availability and presentation of African and Caribbean specialist products as well as mainstream convenience groceries.

  • Carry out other reasonable duties required to support the smooth operation of the store.

Skills

  • Friendly and customer-focused attitude.

  • Good communication and interpersonal skills.

  • Reliable, punctual and willing to learn.

  • Ability to work effectively as part of a team.

  • Good attention to detail.

  • Ability to work in a busy retail environment.

  • Previous retail or customer service experience is desirable but not essential, as training will be provided.

  • Knowledge of African and Caribbean food and grocery products would be an advantage.

  • Convenience, grocery or food retail experience would be advantageous.

How to apply

Please send your CV and a brief covering letter to recruitment@enaifofoodies.com

Please use “Customer Service Assistant Application” as the email subject and briefly explain your relevant experience and why you would like to join Enaifo Foodies.